Unsubscribe

Cancel Anytime

You are always in control. Stop your subscription in seconds using the details for your operator below.

How to Unsubscribe

Send the keyword for your operator, or reach us by email. Cancellation takes effect right away.

Vodafone

Text STOP PP to 54066
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Wind(Nova)

Text STOP PP to 54066
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Cosmote

Text STOP PP to 54066
Send from your registered mobile number Cancellation takes effect immediately No app or login needed

Send the Keyword

Text the opt-out keyword for your operator to the short code shown above.

Get Confirmation

You will receive an SMS confirming that your subscription has been stopped.

You Are Unsubscribed

Billing ends and no further charges are made to your mobile account.

You can also cancel or ask for help by emailing our customer care team at help@pameplay-gr.com

Refunds

Refund Policy

Fair and straightforward. Here is how refunds work.

  • Refund requests can be made within 30 days of a charge.
  • To request a refund, contact our customer care team at help@pameplay-gr.com.
  • Include the mobile number used for the subscription and the date of the charge.
  • Eligible refunds are processed back to the original mobile billing account.
  • Charges confirmed as unauthorised are refunded in full after review.
  • Refunds are typically reviewed and processed within a few business days.
  • For any question about billing or refunds, email help@pameplay-gr.com.
FAQ

PamePlay FAQs

Have questions about PamePlay? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my PamePlay subscription?
With your PamePlay subscription, you gain unrestricted access to a vast array of PamePlay content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to PamePlay?
You subscribed to PamePlay by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using PamePlay?
These subscriptions grant you unlimited access to all our PamePlay content and premium features during the active subscription period. Yes, PamePlay operates a subscription model (Vodafone: € 27,48 monthly, Wind(Nova): € 27,48 monthly, Cosmote: € 27,48 monthly), please refer to our relevant pricing information.
What platforms does PamePlay support?
PamePlay is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the PamePlay platform or email us at help@pameplay-gr.com
How do I cancel my PamePlay subscription?
To cancel your subscription, you can do so by texting STOP PP to 54066 (for Vodafone), STOP PP to 54066 (for Wind(Nova)), STOP PP to 54066 (for Cosmote), or by emailing our customer care team at help@pameplay-gr.com.